I have got to say I am surprised about the comment the young lady left for Phillip and his wonderful company. If you have a BMW, use no one else!!!!! They are the only ones I trust to work on my BMW. I have never been treated so well and respected. I am a single woman who most dealers would take advantage of. These guys fix only the problem and don't create others. Phillip is always sure to come out personally and deal with a situation if he needs to. And YES, these guys are BMW certified. The convenience and the reasonable prices are hard for anyone else to compete with. Again, I will repeat, "USE THIS COMPANY IF YOU OWN A BMW".